Enterprise Delivery Manager AMS

Job Locations NL-1019 GW, Amsterdam
Job ID 2021-1148
Category
Client Service/Support

Job Overview

2021harver 

Harver is the market-leading volume hiring solution designed to help innovative companies around the world to hire better, faster, and in a fundamentally fair manner. Global organizations, including McDonald’s, Booking.com, Valvoline, and Alorica use Harver to digitally transform their candidate selection process into an experience that recruiters, hiring managers, and candidates love. With offices in Amsterdam, Dallas, NYC, and London, Harver is disrupting the recruitment industry and providing companies with an intelligent way to evaluate and automate all
aspects of candidate selection, while simultaneously fighting unconscious bias in the process.

 

If you’re passionate about working in a dynamic, fast growing company--with cutting edge technology, smart colleagues, and opportunities for development, come grow with us!

 
We’re looking for a seasoned enterprise delivery manager capable of guiding new clients to success. 
 
This position is located in Amsterdam 

Responsibilities and Qualifications

In This Role You'll Get to: 

  • Manage enterprise solution design implementation consisting of a successful transition from sales 
  • Manage successful implementation of new enterprise clients 
  • Define client scope and develop a project plan in collaboration with consultants and product support specialist 
  • Identify any potential risks and facilitates with appropriate personnel (e.g., Sales, Consultants, Product, Support, Integration) 
  • Maintain appropriate communication with client to provide updates, assess expectations, and anticipate issues/challenges 
  • Manage client expectations and escalate issues to appropriate internal stakeholders 
  • Maintain understanding and ownership over client inquiries and requests and responds accordingly 
  • Establish standard project support tools and processes to streamline delivery 
  • Deliver on time and within budget 
  • Maintain appropriate communication with vendors, i.e. video production 

 

We Will Offer You:  

  • To be part of a high-performing, highly collaborative environment full of people who love what they do and who are dedicated to success  
  • A culture focused on achieving results and transparent communication  
  • A solid, experienced management team invested in your development  
  • An executive team dedicated to the safety and well-being of all team members  
  • A world-class product with an elegant user interface that empowers our clients to positively impact their business results  
  • A competitive base salary and great incentive program  
  • Monthly commuter reimbursement program (up to 10 KM) 
  • Pension program 
  • Free healthy lunch at the office 
  • 24 days of PTO 

 

We're Looking For People Who Have: 

  • Experience as a Delivery Manager, preferably B2B, working with SaaS or subscription product 
  • Experience managing implementations in the recruitment and/or assessment space 
  • Excellent project management and facilitation skills; 
  • Technical aptitude 
  • Exceptional communication, customer service, sales, and relationship building skills at all levels, including C-Suite; 
  • Ability to operate in a fast-paced professional enterprise sales motion environment 
  • Proven ability to develop and communicate enterprise deliverables 
  • Experience facilitating multiple teams (e.g., technical, service) to achieve a client outcome 
  • Experience with enterprise delivery is a huge plus!  
  • Fluency in the Dutch and English languages.  

 

 

Pssst..... you don’t have to check all the boxes to apply! 

About Harver

We're an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI PM19

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